TERMS & CONDITIONS
This Statement outlines the terms and conditions governing all sales and purchases made through this website, regardless of whether the order was transmitted via the internet, telephone or post. By accessing, browsing and/or using this website you acknowledge that you have read, understood and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree with these terms, do not use this site.
OUR CONTACT DETAILS ARE 7A Magrath Ave, Paraparaumu Beach, 5032 General email: sales@sytong.co.nz Phone number: 021 750 800
PRICING All prices quoted are subject to change at any time at the discretion of Sytong New Zealand. All prices are quoted in New Zealand dollars (NZD, $). Sytong New Zealand reserves the right to reject any orders which include incorrect prices which may occur due to data entry errors, code errors, hacking, incorrect pricing provided by manufacturer, translation errors etc. Prices are not negotiable and do not include postage and handling. Postage and handling costs will be calculated when completing the order. All sales include New Zealand GST of 15% at check out. Sytong New Zealand is not responsible if your method of accessing this site does not include GST in the price displayed.
SHIPPING All our items are Warehouse packed for safe delivery. We ship all products by Track & Trace courier. This usually takes between 1 to 5 working days depending on the delivery service in the destination area. We normally ship our products within three business days unless requested otherwise. If we are unable to dispatch your order within three business days we will attempt to contact you and advise you of the expected dispatch date. Please check your delivery address carefully as we will not be responsible for delivery of items to an incorrect address. The customer shall be responsible for the cost to resend an item that is returned because of an incorrect address. Once your order has been shipped you are not able to cancel your order.
PAYMENT Payment options provided by Sytong New Zealand include Visa, MasterCard and Direct Credit. If payment is not received within 7 days of placing the order, Sytong New Zealand reserves the right to cancel the order.
RETURNS POLICY If an order has been dispatched by courier and is not received or if an item is received and it is either damaged or faulty, a return claim MUST be filed with within 3 days from date of dispatch of goods. Email details of your claim to sales@sytong.co.nz.
The following options will then be made available: 1. Replacement: If possible, a replacement will be sent, subject to availability. 2. Credit: If no replacement is available, a credit will be offered to the full amount of the purchase price. 3. Refund: If a refund is required, it will be provided according to the original payment (i.e. if payment was made on Visa, the visa will be credited. If the item was purchased by direct credit, the debited account shall be credited). Returns are not accepted due to a change of mind, so please choose carefully. Exchanges will not be permitted.
Licence and Access Access to the sytong.co.nz website is granted only for the purpose of accessing the products offered. Under no circumstances may any individual alter any part of the website. No part of this site may be reproduced for any reason, nor may any parts of the site be displayed anywhere apart from sytong.co.nz unless written permission has been granted by Sytong New Zealand. You are granted access to sytong.co.nz website under the condition that you will not interfere, or attempt to interfere with any of the content.
Limitation of Liability UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL SYTONG NEW ZEALAND BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF.
Law and Jurisdiction These Terms and any matter relating to this Site will be governed by New Zealand law and the New Zealand courts shall have non-exclusive jurisdiction in respect of them.
Copyright All content and the compilation of all content on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, artworks, products and data compilations is the property of Sytong New Zealand and protected by New Zealand and International copyright laws. No part of this website may be reproduced without the express, written permission of Sytong New Zealand.
